Q:
I would like to become a dealer of Case IH Agriculture. What do I need to do?
R:
Please send a detailed application to CNH Industrial Network department in your country. Please contact our Customer Service team on our free phone number to find out the details you need to include in your application and the address where you should send it.
Q:
Where can I find detailed specifications of a Case IH model?
R:
You can download the specification sheet of the model you are interested in from the product’s page.
Q:
How can I obtain the operator's manual of a Case IH machine?
R:
Please contact your dealer for a copy. You can find your nearest dealer with our Dealer Locator or by calling our Customer Service team on our free phone number.
Q:
How can I obtain the service manual of a Case IH machine?
R:
Please contact your dealer, but copies are never given to customer. You can find your nearest dealer with our Dealer Locator or by calling our Customer Service team on our free phone number.
Q:
I would like to contact the head office
R:
Please call the Toll free number and according to your reason of request, the agent will assist you.
Q:
How can I find my nearest dealer?
R:
Please use our Dealer Locator on this page or contact our Customer Service team on our free phone number.
Search Dealer
Q:
How can I find the nearest Case IH workshop?
R:
You can find your nearest authorized workshop with the Dealer Locator, selecting the service you require. Alternatively, you can call our Customer Service team on the free phone number at the top of the page.
Search Dealer
Q:
I would like to know about a specific event
R:
Please call the Toll free number with the dates or specific fair information you're looking for and the customer center agents will provide you with the right information.
Q:
Where can I find the part number of a spare part I need?
R:
Please use the online Parts Catalogue, on the Parts & Service page or call our Customer Service team on our freephone number.
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Q:
How can I order a spare part?
R:
Please contact your dealer. You can find your nearest dealer with our Dealer Locator or by calling our Customer Service team on our freephone number.
Search Dealer
Q:
I would like to know if my vehicle is still under warranty
R:
Please send your asset number and detailed information about your present machine. Please contact our Customer Service team on our free phone number and they will give you the answer if possible or escalate your case.
Q:
Where can I find the brochure of a Case IH model?
R:
You can download the brochure of the model you are interested in from the product’s page, or you can order a printed copy from our Customer Service, calling the free phone number at the top of the page.
Q:
Where can I find the price of a machine?
R:
Please contact your dealer. They can help you identify the configuration you need and prepare an estimate. You can find your nearest dealer with our Dealer Locator or by calling our Customer Service team on our free phone number.
Search Dealer
Q:
I would like to know when I'll have my machine ordered
R:
Please call the customer service team and your case will be investigated by an internal investigation, in few days you should get your answer.
Q:
I would like to know what to do, I had an accident
R:
Please call the customer service center free phone with the full machine detail and they will help you accordingly.
Q:
I would like to become a supplier of Case IH. What do I need to do?
R:
Please send a detailed application to our Purchasing department in your country. Please contact our Customer Service team on our free phone number to find out the details you need to include in your application and the address where you should send it.
Q:
I would like to know what to do, the website doesn't work.
R:
Please call the Toll free number and an agent will assist you with the required information.