Terms and Conditions

• 1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions. 

  2. Entry is open to all residents of Australia (“Eligible Entrants”). Eligible​ Entrants under 18 years old must have parental/guardian approval to enter and further, the parent/guardian of the Eligible Entrant must read and consent to these Terms and Conditions. Parents/guardians may be required by the Promoter to enter into a further agreement as evidence of consent to the minor entering this promotion. 

  3. Employees (and their immediate families) of the Promoter, participating Case IH dealers and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step- parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 

  4. Promotion commences for purchases on 12 August 2021 and closes for surveys complete at 11:59pm AEST on 30 June 2022 (“Survey Period”). 

  5. To be eligible to enter, Eligible Entrants must complete the Net Promotor Score survey (NPS) participating Case IH dealers in Australia, during the Survey Period. 

  6. To be eligible, Entrants must then undertake the following survey completion process during the Entry Period:

  • Receive SMS and/or email invitation to complete NPS survey
  • Follow the prompts to input the requested details;
  • Agree to these Terms and Conditions and privacy policy;
  • Select to have your personal details shared with the associated dealership and
  • Submit the fully completed survey.

  7. Multiple entries are permitted subject to: (a) only one (1) entry permitted per Qualifying survey 

  8. Eligible Entrants must retain a copy of their purchase receipt(s) for all entries as proof of purchase. Failure to produce the proof of purchase for all entries when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an Eligible Entrant’s entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly specify the location of the CASE IH dealer where the Qualifying Transaction was made, and that the Qualifying Transaction was made during the Purchase Period but prior to entry.

  9. The draw will take place at CNH Industrial Australia Pty Ltd, 31-53 Kurrajong Road, St Marys, NSW, on or around the 28th day of each month (monthly). The Promoter may draw additional reserve entries and record them in case an invalid entry or ineligible entrant is drawn. 

  10. The Promoter’s decision is final, and no correspondence will be entered into. 

  11. The first valid entries drawn, per month will each win a Case IH “merchandise pack” (The Prize) Prize includes:

  • A merchandise pack comprised of Case IH branded items worth a total value of $200 (RRP)
  • Selected items are subject to availability and to promoters discretion.
  • The Promoter’s decision is final, and no correspondence will be entered into

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  General Terms and Conditions

  12. The prize winners will be notified in writing and via a phone call within two (2) business days of the draw, via their local dealership. 13. If for any reason a winner does not take or redeem the prize on the dates stipulated in Clause 11, then the prize (or any remaining element of the prize) will be forfeited. 

  14. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, subject to regulatory authority approval, reserves the right to substitute the prize with a prize to the equal value and/or specification. 

  15. If there is a dispute as to the identity of an Eligible Entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant. 

  16. The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an Eligible Entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved. 

  17. Total prize pool value is up to $2000. 

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• 18. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.  ​

  19. In the event of war, terrorism, state of emergency, pandemic or any other kind of disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize, subject to any written directions from a relevant regulatory authority. 

  20. Any cost associated with accessing the promotional website is the Eligible Entrant’s responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows an Eligible Entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid. 

  21. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any Eligible Entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate. 22. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury, or for any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion. 

  23. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury, or for any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorized access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Eligible Entrant; (f) taking of a prize ; 

  24. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at - https://www.caseih.com/apac/en-in/Pages/Footer-link/Privacy.aspx.​ In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Eligible Entrant. The Privacy Policy also contains information about how Eligible Entrants may opt out, access, update or correct their PI, how Eligible Entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia. 

  25. The Promoter is CNH Industrial Australia Pty Ltd, 31-53 Kurrajong Road, St Marys, NSW, 2760 (ABN: 76 000 031 130). Telephone 02 9673 7719