WE WOULD LOVE TO HEAR FROM YOU

1. Introduction 

1.1 These terms and conditions (Terms) apply to the game of chance described in Part A (the Competition). By entering the Competition, you acknowledge that you have read and understood, and agree to be bound by these Terms. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT ENTER THE COMPETITION. 

1.2 The Competition will be conducted by CNH Industrial Australia Pty Limited (ACN 000 031 130) of 31-53 Kurrajong Road, St Marys NSW 2760 (the Promoter) during the period specified in Part A (the Competition Period). 

1.3 Entry into the Competition is deemed acceptance of the Terms (as amended from time to time). 

2. Entering the competition 

2.1 To be eligible to enter the Competition, you must be aged 18 years or over and be an Australian resident. 

2.2 Eligible entrants must complete the net promoter score survey from participating Case IH dealerships in Australia during the survey period. 

2.3 You must undertake the following survey completion process during the Competition Period: 

• Receive SMS and/or email invitation to complete NPS survey; 

• Follow the prompts to input the requested details; 

• Agree to these Terms and privacy policy; 

• Select to have your personal details shared with the associated dealership; and 

• Submit the fully completed survey. 

2.4 Employees (and their immediate families) of the Promoter, participating Case IH dealers and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step- parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 

3. Entries 

3.1 Entries must be received by the Promoter during the Competition Period. 

3.2 Only one (1) Entry is permitted per qualifying survey. If an entrant submits multiple entries in excess of the permitted maximum, only the Entry most recently submitted will be accepted by the Promoter.  

3.3 Each entrant is responsible for notifying the Promoter of any changes to their residential address, email address or phone number during and after the Competition Period. 

3.4 All entries become the property of the Promoter. The Promoter may use the entrant’s name for any commercial purpose, including future promotional marketing purposes. 

4. Prize 

4.1 1 x monthly prize valued at $250.00 and 1 x quarterly prize valued at $1,000.00 will be awarded to one winner from surveys received from eligible Case IH dealership customers. 

4.2 The total prize pool is valued at $7,000.00. 

4.3 Promotion of the prize commences on 01/04/2023 and closes on 31/03/2024 (promotional period of 12 months. 

4.4 Prizes are not transferable, exchangeable or redeemable for cash. If for any reason a prize is not available, it will be substituted for another prize of equal value. 

4.5 If you are a winner, you are responsible for your use of the prize, including complying with all relevant laws and any applicable terms and conditions of use. 

4.6 The Promoter takes no responsibility for any prizes that have been damaged, lost or stolen once issued to the winner. 

5. How the winner(s) are determined 

5.1 The Competition is a game of chance. 

5.2 At the time and date specified in Part A (Draw Date), each validly submitted Entry will enter the draw to be randomly selected as the Competition winner. 

5.3 Prizes will be randomly drawn by computer of the Entries at 31-53 Kurrajong Road, St Marys NSW 2760. 

5.4 Entries for the monthly prize will be drawn by the Promoter within the first three business days of the following month at 2pm. Entries for the quarterly prize will be drawn by the Promoter within the first three business days of the following quarter at 2pm. 

5.5 Each drawn winner will receive a prize. 

6.Notification and claiming the prize 

6.1 Winners will be notified by either telephone or email within 2 business days of the Draw Date. 

6.2 The Promoter will provide each winner with instructions on how to claim their prize. It is the responsibility of each winner to comply with the Promoter’s instructions. 

6.3 Prizes must be claimed within one (1) month of being notified. If a winner fails to provide their delivery information within one (1) month of being notified, they will deemed to have waived their right to claim the prize. 

7. Unclaimed prizes 

7.1 The Promoter will take all reasonable steps to identify and notify each winner in an attempt to ensure that each winner receives their prize. However, if a winner cannot be identified or does not claim the prize within the specified time, the Promoter may, at its discretion, withdraw the prize or award the prize to the next valid entry. 

7.2 Each winner of an unclaimed prize will be determined and notified in accordance with clauses 5 and 6. 

8. Disclaimers 

8.1 The Promoter reserves the right to verify the validity of entries, prize claims and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry or prize claim that is not in accordance with these Terms or who tampers with the entry process. 

8.2 An entry that is incomplete, indecipherable, illegible or non-compliant with these Terms is invalid and will not be accepted or considered. 

8.3 Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 

8.4 The Promoter is not responsible for lost, late, incomprehensible or incorrect entries. 

8.5 The Promoter does not accept responsibility for any tax implications that may arise from prize winnings in the Competition. The winner should seek independent financial advice about such matters. 

8.6 The Promoter is entitled to cancel, terminate, modify or suspend the Competition in the event of war, terrorism, state of emergency, disaster, technical failures or fraud (without limitation) and any other event outside its reasonable control. 

9. Exclusions 

9.1 The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including without limitation direct, indirect and consequential loss and damages) or for personal injury suffered or sustained a result of an individual entering or trying to enter the Competition or accepting any prize offered as part of the Competition, except for any liability which cannot be excluded by law. 

9.2 In some cases, the provisions of the Competition and Consumer Act (Cth) 2010 and other statutes either cannot be excluded, restricted or modified; or can only be restricted or modified to a limited extent. 

10. Termination 

The Promoter may disqualify an Entry in the Competition in the event of non-compliance or breach of the Terms, failure to meet any Entry requirements or if (in its reasonable opinion) an entrant has tampered with or interfered with an Entry mechanism in any way. 

11. Your personal information 

11.1 As a result of your entering the Competition, the Promoter may collect certain personal information about you, such as your name, address, and telephone number. 

11.2 Unless you object, this information may be used to (i) send you news, information and material in relation to the Competition, (ii) monitor who is entering the Competition, (iii) profile entrants.

11.3 The Promoter may disclose your personal information for any purpose incidental to your entering into and its operation of the Competition. 

11.4 The Promoter may use this information for the purposes of the conduct of the Competition and the compilation of survey results and evidence. 

11.5 The Promoter may disclose this information to third parties who provide us with administrative or other services in relation to the Competition. 

11.6 You consent to The Promoter using and disclosing your personal information in these ways. 

11.7 If you notify The Promoter that you do not wish it to use your personal information for any particular purpose, the Promoter will endeavour to take the necessary measures to meet your request unless: 

• a. The Promoter is required to disclose information by law 

• b. the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security as a necessary part of their business. 

12. Indemnity 

You release and agree to keep the Promoter indemnified from any claim, cost, demand, tax, liability or damage (including legal costs on a full indemnity basis) suffered or incurred by us, our directors, employees, agents and representatives arising out of your entry in the Competition or any claim by a third party arising from an act or omission by you. 

13. Severability 

If any part or provision in these conditions is found to be invalid, unenforceable or illegal for any reason, that part or provision shall be severed and the remaining provisions shall continue in full force. 

14. Entire Agreement 

These conditions constitute the entire agreement between you and the Promoter. 

15. Governing Law 

By entering the Competition, you accept that this agreement is to be interpreted, governed and construed in accordance with the laws of the States or Territories of Australia in which the Competition is held and the courts of that State or Territory shall have exclusive jurisdiction.